Upfront Pricing Before Work Begins I Upfront Pricing Before Work Begins

Dixon’s Plumbing is now part of Hoot Heating & Air — one trusted team for HVAC + Plumbing.

Author name: Greg Buttion

Greg Buttion is the founder and co-owner of Hoot Heating & Air, the six-time winner of Cecil County's Best HVAC award. He launched Hoot in 2018 and partnered with Dale Dixon in 2023 when Dixon's Plumbing merged with the company. Greg's background spans HVAC installation, data center infrastructure, and small business development. Beyond heating and cooling, he's invested in Rising Sun's growth, converting a former industrial building into a community space housing local businesses. Greg still answers the phone and shows up on jobs.

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heat pump, heating, winter

Frozen Heat Pump? When to Relax and When to Call

Is your heat pump turning into a winter wonderland? Don’t worry! A little frost is normal, but a solid ice block is concerning. Discover when to relax and when to call the Hoot crew with our helpful guide. Learn about defrost mode, signs to watch for, and common causes of a frozen heat pump. Plus, get tips on handling ice without damage. Your winter comfort is just a read away—let’s keep your home warm all season long!

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